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BAB II Skripsi Manjemen Pemasaran: The Presentation.

BAB II Skripsi Manjemen Pemasaran: The Presentation.

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Published by Dimas Aris Shera
Presentasi sidang skripsi BAB II Manajemen Pemasaran.
Presentasi sidang skripsi BAB II Manajemen Pemasaran.

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Published by: Dimas Aris Shera on Mar 25, 2010
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07/23/2013

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BAB II

TINJAUAN

PUSTAKA

MENU BAB II

y2.1 Landasan Teori

2.1.1 Definisi dan KonsepPemasaran

2.1.2.1 PengertianJasa

2.1.2.2 KlasifikasiJasa

2.1.2.3 KarakteristikJasa

2.1.3.1 PengertianKepuasanPelanggan

2.1.3.2 Model KepuasanKano

2.1.4 PengertianKualitasPelayanan

2.1.5 DimensiKualitasJasa

y2.2 PenelitianTerdahulu

y2.3 KerangkaPemikiran

KE BAB III

2.1 Landasan Teori

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