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TEORI ANTRIAN

TEORI ANTRIAN

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Published by: 1203107000xxx on Oct 31, 2010
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06/07/2013

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Model

Antrian
Oleh :
Fakultas Ekonomi
Definta Ria Astuti (120310070008
!ni"ersitas #ad$ad$aran
%ata #en&antar
Bismillahirrahmaanirrahiim
Makalah yang berjudul “Model Antrian” ini, ditulis dengan maksud
untuk memenuhi salah satu tahapan seleksi pencalonan asisten dosen
Manajemen Operasi Lanjutan dan Riset Operasi Jurusan Manajemen,
akultas !konomi, "ni#ersitas $adjajaran, Bandung% Model antrian
(Waiting-Lines Models) merupakan salah satu cabang dari mata kuliah
Riset Operasi%
Antrian merupakan salah satu masalah yang sering dijumpai pada
kehidupan sehari&hari% Mulai dari mengantri tiket bioskop, mengisi
bensin, dan bahkan ketika mahasis'a menunggu untuk di absen oleh
para dosen% Makalah ini membahas model antrian yang bisa digunakan
untuk mengatasi masalah antrian%
Akhir kata, semoga makalah ini bisa berman(aat bagi para
pembaca%
Bandung, April )*+*
$enulis
Daftar 'si
,ata
$engantar%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%%%%%%%%%%i
-a(tar
.si%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%i
i
(A( ' Model
Antrian%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%+
+%+ Latar
Belakang%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%+
+%) iloso(i -asar Model
Antrian %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%)
+%/ 0truktur -asar $roses
Antrian%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%1
+%2 Mengukur ,inerja
Antrian%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%3
+%1 Biaya
Antrian%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%3
+%4 Ragam Model
Antrian%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%5
(A( '' 'm)lementasi Model
Antrian%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%+/
)%+ Model A 6 0istem 0ederhana7 0ingle&8hannel 9ueuing
:M7M7+;%%%%%%%%%+/
)%) Model B 6 Jalur Berganda7 Multi&8hannel 9ueuing Models
:M7M7%%%%%%+4
(A( ''' Referensi Dari *urnal
'nternasional%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%)+
/%+ Improve Customer Satisfaction Through Dedicated Sevice
Channels%%%%%)+
/%) Waiting Line and Customer
Satisfaction.................................................))
/%/ n !" #ears of $ueuing in
Li%raries........................................................&'
-a(tar
$ustaka%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

Model antrian (Waiting-Lines Models) merupakan salah satu cabang dari mata kuliah Bandung. Mulai dari mengantri tiket bioskop. mengisi bensin. dan bahkan ketika mahasiswa menunggu untuk di absen oleh para dosen. Riset Operasi. April 2010 Penulis . ditulis dengan maksud untuk memenuhi salah satu tahapan seleksi pencalonan asisten dosen Manajemen Operasi Lanjutan dan Riset Operasi Jurusan Manajemen. Fakultas Ekonomi.Universitas Padjadjaran Kata Pengantar Bismillahirrahmaanirrahiim Makalah yang berjudul “Model Antrian” ini. semoga makalah ini bisa bermanfaat bagi para pembaca. Bandung. Antrian merupakan salah satu masalah yang sering dijumpai pada kehidupan sehari-hari. Akhir kata. Universitas Padjajaran. Makalah ini membahas model antrian yang bisa digunakan untuk mengatasi masalah antrian.

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