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Total Quality Management (Manajemen Mutu Terpadu)

Total Quality Management (Manajemen Mutu Terpadu)

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Published by: tryusnita on Sep 16, 2011
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10/13/2015

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Prinsip-prinsip dalam TQM harus bersumber dari atas ke bawah

dan beroperasi dari bawah ke atas bila diinginkan berjalan efektif, ini

bisa dicapai bila organisasi menganut sistem desentralisasi.

KEPEMIMPINAN

Gambar 2.1 Struktur Pelaksanaan TQM

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